At 8gl, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information as a player in the Philippines.
📋 Summary: This Privacy Policy applies to all personal data collected by 8gl through the 8gl Casino platform at 8gl.app. By registering an account or using any 8gl service, you acknowledge that you have read and understood this policy. 8gl is committed to complying with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
8gl ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of every player who uses the 8gl Casino platform. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with your use of 8gl.
This Policy applies to all users of 8gl, including registered players, visitors to the 8gl website, and anyone who contacts 8gl's customer support team. It covers all personal data processed by 8gl regardless of the device or channel through which you access the platform — whether via desktop browser, mobile browser, or any 8gl application.
This Policy should be read alongside 8gl's Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and 8gl. If you do not agree with the practices described in this Policy, you should not use the 8gl platform.
For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173) and applicable data protection regulations, 8gl acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes in connection with the operation of the 8gl Casino platform.
As a Personal Information Controller, 8gl determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with applicable Philippine law.
Where 8gl engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, or analytics platforms — those parties act as Personal Information Processors (PIPs) and are contractually bound to process data only in accordance with 8gl's instructions and applicable data protection law.
8gl collects personal data that is necessary for the operation of the platform, the provision of gaming services, compliance with legal obligations, and the improvement of the player experience. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, city/province | Account communication, support, notifications |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank) | Processing deposits and withdrawals |
| Transaction Data | Deposit history, withdrawal records, bet history, bonus usage | Account management, fraud prevention, regulatory compliance |
| Technical Data | IP address, device type, browser type, operating system, session logs | Platform security, fraud detection, performance optimization |
| Usage Data | Pages visited, games played, session duration, click patterns | Platform improvement, personalization, responsible gaming monitoring |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
ℹ️ Sensitive Personal Information: Where 8gl collects sensitive personal information — such as government ID numbers required for age and identity verification — this data is handled with heightened security measures and is processed only to the extent strictly necessary for legal compliance and account verification purposes.
8gl collects personal data through a variety of channels and methods, all of which are designed to be transparent and proportionate to the purposes for which the data is used:
8gl uses the personal data it collects for the following purposes:
💛 No Data Selling: 8gl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your data is used solely to operate and improve the 8gl platform and to comply with our legal obligations.
Under the Philippine Data Privacy Act of 2012 (RA 10173), 8gl processes your personal data on the following legal bases:
8gl does not share your personal data with third parties except in the following circumstances:
⚠️ No Unauthorized Disclosure: 8gl will never disclose your personal data to unauthorized third parties, advertisers, or data brokers. All third-party processors engaged by 8gl are contractually required to maintain the confidentiality and security of your data.
8gl uses cookies and similar tracking technologies to enhance your experience on the platform, ensure platform security, and gather analytics data that helps us improve our services. The types of cookies used by 8gl include:
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 8gl platform. For more information on managing cookies, refer to your browser's help documentation.
8gl retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, 8gl will securely delete or anonymize your personal data in accordance with its data disposal procedures.
8gl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
ℹ️ Your Role in Security: While 8gl takes extensive measures to protect your data, you also play an important role. Keep your 8gl login credentials confidential, use a strong and unique password, enable 2FA on your account, and contact 8gl support immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 8gl:
To exercise any of the above rights, please contact 8gl's Data Protection Officer via the contact details provided in Section 15 of this Policy. 8gl will respond to all valid data rights requests within the timeframes prescribed by applicable Philippine law.
The 8gl platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law governing casino-style gambling. 8gl does not knowingly collect personal data from individuals under the age of 21.
If 8gl becomes aware that personal data has been collected from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage player will be forfeited.
If you are a parent or guardian and believe that your child has registered an account with 8gl, please contact our support team immediately so that we can investigate and take appropriate action.
🔞 Strict 21+ Policy: 8gl enforces a strict minimum age of 21 years for all players. Age verification is conducted during the registration process and may be requested again at any time. Providing false information about your age is a serious breach of 8gl's Terms & Conditions.
The 8gl platform may contain references to third-party services — such as payment providers like GCash and PayMaya — whose own privacy policies govern the collection and use of your data when you interact with their services. 8gl is not responsible for the privacy practices of third-party services and encourages you to review their respective privacy policies before providing any personal data to them.
The inclusion of any reference to a third-party service on the 8gl platform does not constitute an endorsement of that service's privacy practices by 8gl.
8gl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, 8gl will notify registered players via email or an in-platform notification, and the updated Policy will be posted on this page with a revised "Last Updated" date.
Your continued use of the 8gl platform following the posting of any changes to this Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting 8gl support.
We encourage you to review this Privacy Policy periodically to stay informed about how 8gl is protecting your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 8gl handles your personal data, please contact our Data Protection Officer. Our support team is available 24/7 via live chat on the 8gl platform.
You may also reach our Data Protection Officer by email. Our contact address is: [email protected]
Please note that the email address above is displayed as plain text for security purposes and is not a clickable link. Copy the address manually to compose your message.
If you are not satisfied with 8gl's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing RA 10173.
💛 We take your privacy seriously. Every data request submitted to 8gl is handled by a dedicated team member and responded to within the timeframes required by Philippine law. Your trust is something we work hard to earn and maintain every day.
A plain-language summary of the key privacy protections 8gl provides to every Filipino player on the platform.
8gl processes all personal data in full compliance with the Philippine Data Privacy Act of 2012, including its Implementing Rules and Regulations issued by the NPC.
Every piece of data transmitted between your device and 8gl is protected by industry-standard 256-bit SSL/TLS encryption — the same standard used by major Philippine banks.
8gl does not sell, rent, or trade your personal information to third-party advertisers or data brokers — ever. Your data is used only to operate and improve 8gl.
Access, correct, delete, or export your personal data at any time. 8gl honors all data subject rights under RA 10173 and responds within legally required timeframes.
Financial data shared with GCash, PayMaya, BPI, BDO, and Metrobank is transmitted securely and governed by strict contractual data protection obligations.
8gl's Data Protection Officer is available to handle all privacy-related inquiries and requests. Our 24/7 support team is ready to assist Filipino players at any time.
Your data is safe, your privacy is protected, and your gaming experience is built to be fair and fun. Join thousands of Filipino players who trust 8gl every day. Must be 21 years or older to play.